The Workforce Planning Director is a pivotal role in the business servicing both clients and HQ. Our business is growing very quickly so finding the best talent can be a challenge at times, we are looking for someone with tenacity and a good eye for top quality. Equally important is understanding our industry landscape and knowing where to source candidates.

What will you be doing?

  • Oversee the recruitment & onboarding of all (consultants, freelance and FTE) workforce across multiple disciplines and delivery modes
  • Oversee the diversification of the freelance workforce, adopting a long-term approach that focuses on building a pipeline of top candidates for future needs
  • Skills matching ability, develop a database of key skill sets and talent needed by the business often
  • Lead the planning and recruitment of the workforce throughout the year for each client, ensuring the volume and quality of the delivery workforce is a high standard, whilst meeting demand
  • Lead the planning and delivery of workforce onboarding throughout the year for each client, effectively working across the department to utilise subject matter expertise.
  • Lead the implementation and retention of freelance, training and coaching developers, collating evidence and effectively reporting on the status of individuals and delivery teams
  • Work effectively with the COO and HR lead to ensure excellent staff engagement and experience leading to high-quality delivery
  • Effectively execute robust screening, recruitment and onboarding of the workforce, with high consideration for attracting and identifying diverse individuals that represent the creative and management consulting industry and create highly effective delivery teams based on shared knowledge and skills
  • Build and maintain effective working relationships with HR, Finance, legal and leadership to ensure our recruitment policies are efficient and effective
  • Collaborate effectively with colleagues across the business to ensure we have a highly effective workforce capable of achieving our business demands and growth
  • Executes additional tasks as required in order to meet changing priorities of the business.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained

Required Skills

  • The ability to hire quickly and at scale, there are many cases where we need to hire 20+ head count in a matter of weeks, at the necessary level of quality
  • Familiarity with adult learning theories and design principles, particularly as they relate to organising, recruiting and developing a casual workforce
  • Proven experience in managing learning events across geographically dispersed regions, ensuring consistency and quality across various locations.
  • Demonstrated experience in supporting learning delivery across multiple formats (in-person, virtual, hybrid) and diverse disciplines, adapting to different learning needs and logistical challenges.
  • Successful track record in recruitment, including the coordination of recruitment windows and workforce management to ensure smooth and impactful learning delivery.
  • Effective relationship management skills, with the ability to build strong partnerships and influence stakeholders at all levels to drive alignment and achieve business objectives.
  • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively to a range of stakeholders.
  • Strong organizational and project management skills, ensuring efficient coordination and execution of recruitment events and workforce management.